You Suck, UHC!

24 Jan

United Healthcare customer service is the worst in the world. I asked Tiffany to let me talk to her supervisor. She tried to talk me out of it, then put me on hold for 20 minutes. Nasty tactics. I’m sure this wait is intended to get me to hang up the phone so I can’t complain about getting bounced back and forth and back again between departments. When they pull up my account by my SSN, they have my ex-husband (ex as of many years) and his wife come up. Nice. United Healthcare, YOU SUCK!

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